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Frequently asked questions
At Durban Urological Institute, we understand that visiting a specialist can raise many questions. Our goal is to help you feel informed and comfortable about your care. Below are answers to some of the questions patients commonly ask about consultations, treatments, and urological health.
1️⃣ What does a urologist do?
A urologist is a medical specialist who diagnoses and treats conditions of the urinary tract and male reproductive system. This includes the kidneys, bladder, prostate, and urethra in both men and women.
2️⃣ When should I see a urologist?
You may benefit from seeing a urologist if you experience persistent urinary symptoms, blood in your urine, kidney or bladder discomfort, or concerns related to prostate or sexual health. Early evaluation helps ensure the right management plan for your needs.
3️⃣ Do you only treat men?
No. While urology often focuses on male conditions, we also provide care for women through urogynaecology — addressing urinary incontinence, bladder issues, and pelvic floor concerns.
4️⃣ What is minimally invasive surgery?
Minimally invasive surgery uses specialised instruments and small incisions to access the urinary tract. These approaches can help reduce tissue disruption and hospital stays compared to traditional open procedures. Your urologist will advise whether this option is suitable for your condition.
5️⃣ What should I expect at my first consultation?
Your first visit includes a detailed discussion of your medical history, symptoms, and lifestyle factors. The doctor may recommend tests such as urine analysis, ultrasound, or scans to make an accurate diagnosis. Every consultation is private, respectful, and focused on your comfort.
6️⃣ Do I need a referral to book an appointment?
You can contact our practice directly to schedule a consultation, though some medical aids may require a referral from your general practitioner. Our team can guide you through the process when you book.
7️⃣ Is treatment covered by medical aid?
Most medical aids cover consultations and procedures according to your plan benefits. Our administrative team can assist with authorisations and provide detailed cost information before treatment.
8️⃣ What conditions do you treat?
We manage a wide range of urological conditions including kidney stones, prostate enlargement, urinary incontinence, infections, cancers of the urinary tract, and men’s and women’s health concerns.
9️⃣ Where is the Institute located?
We are based at Suite 222, Life Chatsmed Garden Hospital, 80 Woodhurst Drive, Durban 4092.
The facility offers modern consultation rooms and access to comprehensive hospital-based diagnostic services.
If you have a question not covered here, please contact our team — we’re here to help you find clarity and comfort in every step of your care journey.